FAQ'S
Customer Support Hours?
Our team is available from 10:00 AM – 7:00 PM (Mon–Sat) to assist you with any queries.
Can I cancel my order?
Yes, you can cancel your order before it has been shipped. Simply reach out to our support team with your order details, and we’ll handle the rest promptly.
How can I track my order?
Once your order is confirmed, you’ll receive a tracking link via email or SMS. You can use that link anytime to stay updated on your delivery status in real-time.
What if I receive a damaged or wrong item?
At Evershift, we maintain strict quality checks. However, if something isn’t right:
Contact us within 48 hours of delivery
Share clear images of the issue along with your order number
Our team will arrange a quick resolution for you.
How can I contact customer support?
We’re always here to help:
📞 Phone: +92 3212006252
📧 Email: support@evershift997@gmail.com
📩 Instagram DM: @evershift_
How do I place an order?
Shopping with Evershift is simple:
Browse and select your favorite products
Choose your size and add to cart
Proceed to checkout
Enter your shipping details
Select your payment method
Confirm your order
Is my personal information secure?
Absolutely. Your privacy is our priority. All personal data is securely protected and used only to process your order and enhance your shopping experience.
Are online payments safe?
Yes. We use secure encryption technology to ensure all transactions are protected. Your payment details are processed safely through trusted payment gateways.
Where can I find the size guide?
Each product page includes a detailed size chart to help you choose the perfect fit. If you’re unsure, feel free to contact our support team for guidance.
Will the product look exactly like the pictures?
We strive to display our products as accurately as possible. However, slight variations in color may occur due to lighting and screen settings.
Is my personal information confidential?
Yes. At Evershift, we value your privacy and are committed to protecting your personal information. Any details you provide — including your name, address, contact number, and email — are used solely to process your order and keep you updated throughout your shopping experience. We do not sell, rent, or share your information with third parties. Your data is handled securely and disclosed only if required by law.
Is it safe to use my card on the website?
Yes. We ensure that all online transactions are protected through secure encryption technology. Payments made via credit or debit cards are processed through trusted and verified payment gateways. Your card details are not stored and are handled with the highest level of security, ensuring a safe and reliable checkout experience.
Where can I find the size chart?
You can find the size guide on each product page, designed to help you select the perfect fit. We recommend reviewing the size chart carefully before placing your order. If you need further assistance, our customer support team is always available to guide you.
Do you offer exchanges or returns?
Yes, we offer a hassle-free exchange policy within a limited time frame. Please ensure the item is unused and in original condition.